Frequently asked questions
Got questions? You’re in the right place. Here’s everything you need to know about working together — from how to book in, to what to expect once we start creating.
-
Easy — start by filling out my [inquiry form] (or link it). From there, I’ll be in touch to book a discovery call or confirm details. Once we’ve locked in your scope and start date, a signed agreement and deposit secure your spot in my schedule.
-
Yes — I know design is an investment. For larger projects, I offer flexible payment plans to make the process manageable without compromising quality or timelines.
-
Unfortunately not! As they reserve your place in my calendar and allow me to plan workloads around confirmed projects. If your timeline shifts, I’ll do my best to reschedule you where possible — flexibility matters, but commitment keeps things running smoothly.
-
Every project starts with clarity. Once you enquire, I’ll review your goals, needs and timeline. From there, we’ll jump on a discovery call to make sure we’re the right fit. Then the fun part begins — strategy, design, feedback, and launch.
Whether it’s a full rebrand or a single design day, my process is collaborative, transparent, and designed to get results (without dragging on for months). -
It depends on the project and my current schedule, but typically I book 2–4 weeks in advance. If you’ve got a tight timeline, still reach out — sometimes magic happens when we find a gap.
-
The VIP Design Day is for those with a to-do list of design tasks that need to get done fast. You’ll have my full focus for a day (or half day) to knock out the projects that have been sitting on the back burner.
-
That’s exactly what my VIP Design Day is for. You get me for a dedicated half or full day to tick through your to-do list — no waiting, no back and forth.
-
Absolutely. I love long-term collaborations and often continue working with clients on new campaigns, launches, or content after the initial project wraps.
-
Squarespace is my main platform of choice — it’s powerful, flexible, and easy for you to maintain once we’re done. If you have another platform in mind, we can chat about whether it’s the right fit for your goals.
-
As much or as little as you like. I’ll guide you through every step — all I need is your input at key points (briefing, feedback rounds, and approvals). The goal is to make the process smooth and enjoyable — not another task on your plate.
-
That’s totally fine. I can work with your existing brand elements or refine them to fit where your business is now.
-
Yes! I work with clients all over the world. Everything happens online — video calls, emails, shared files — so time zones are no barrier (mine’s AEST, just in case you’re wondering).
Need something else answered?
If your question isn’t listed here, just get in touch. I’ll make sure you get the clarity you need before we kick things off.
Straight to your inbox
Vibes only, junk-free.

